RETURN & REFUND POLICY

All Sales Are Final

Due to the handmade and custom nature of Pressed By Toy products, all sales are final. We do not accept returns or exchanges, and we do not issue refunds for change of mind, incorrect sizing, incorrect color selection, incorrect design selections, or other customer preferences.

The exception is when an order arrives damaged, defective, or incorrect due to an error on our part. Please see the section below for details.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your order arrives damaged, defective, or you received an item that does not match what you ordered, please contact us within 48 hours of delivery so we can review the issue and determine the appropriate resolution.

When contacting us, please include:

• Your order number
• A description of the issue
• Clear photos of the item and any visible damage or defect
• Photos of the packaging, if applicable

We may request additional information or photographs to properly evaluate the issue.

If the issue is determined to be the result of an error or damage that occurred before the order reached you, Pressed By Toy will work with you to determine an appropriate resolution, which may include a replacement or refund, depending on the circumstances.

Please do not send an item back without contacting us and receiving approval first. Unauthorized returns may not be accepted.

Sizing & Customer Provided Measurements

Customers are responsible for selecting and providing accurate nail sizing information.

Pressed By Toy strongly recommends purchasing a sizing kit before ordering a full set to ensure the most accurate fit.

If you choose to provide your own measurements or sizing information, you are responsible for ensuring that the information submitted is accurate.

Pressed By Toy is not responsible for incorrect sizing resulting from measurements provided or selected by the customer.

Incorrect sizing does not qualify an order for a refund, replacement, return, or exchange.

Please note that nail sizing may vary depending on the shape and length selected.

Non-Returnable Items

The following are not eligible for return, exchange, or refund:

• Custom or personalized orders
• Incorrectly selected or submitted sizing
• Orders placed with incorrect customer-provided measurements
• Items the customer simply no longer wants
• Incorrect color or design selections made by the customer
• Sale or discounted items
• Gift cards
• Items that have been worn, used, altered, or damaged after delivery

Refunds

Pressed By Toy does not provide refunds for change of mind, incorrect sizing, customer preferences, or other circumstances that are the customer's responsibility.

If a refund is approved for an eligible damaged, defective, or incorrect order, the refund will be issued to the original payment method.

Approved refunds may take additional time to appear in your account depending on your payment provider or financial institution.

Order Changes & Cancellations

Please review your order carefully before completing your purchase.

Because our products are handmade and may enter production shortly after an order is placed, we cannot guarantee that cancellation or modification requests can be accommodated.

Once production has begun, orders cannot be canceled or modified.

If you need to request a change or cancellation, please contact us as soon as possible after placing your order.

Contact Us

For questions regarding an order or an eligible product issue, please contact:

Pressed By Toy
Email: pressedbytoy@gmail.com

Please include your order number so we can assist you as quickly as possible.

By placing an order with Pressed By Toy, you acknowledge and agree to the terms outlined in this Return & Refund Policy.

Nothing in this policy is intended to limit any rights you may have under applicable consumer protection laws.